Oslo University Hospital

​Oslo University Hospital is a highly specialised hospital in charge of extensive regional and local hospital assignments and the provision of high quality services for the citizens of Oslo. The hospital also has a nationwide responsibility for a number of national and multi-regional assignments and has several national centres of competence.

Information about the coronavirus outbreak at Oslo University Hospital

Do not call emergency phone numbers with questions about the coronavirus.

There are extremely many people calling the emergency medical helpline 113 and the out-of-hours medical service (legevakt) phone number 116 117 with general questions about the coronavirus. These phone numbers are only to be used when you need emergency help. 

You can find information about the coronavirus on The Norwegian Directorate of Health’s website, the Norwegian Institute for Public Health’s website, Helsenorge or on this webpage.

If you still have questions, call:

• The Norwegian Directorate of Health’s information line: 815 55 015
• If you live in Oslo, you can call the municipality of Oslo’s information line: 21 80 21 82
• Oslo University Hospital patients can call the unit (avdeling) where they have their appointment. You can find the phone number of the relevant unit in your appointment letter, or by looking up the unit on our website.

Before your appointment at the hospital

Call us  at 915 02 770 prior to your arrival at the hospitalt if you, your companion or visitor has a cough, shortness of breath, fever, sore throat or diarrhea/stomach pain of unknown cause. This also applies if you in the last 10 days have been abroad or in contact with someone with coronavirus.

Visitors at Oslo University Hospital

In order to prevent the spread of the coronavirus at the hospital, Oslo University Hospital has now implemented visitor restrictions. We apologize for the inconvenience this may cause, but ask for your understanding and consideration for our other patients.

Visitor regulations:

• Your name must be on the approved visitors list for each ward prior to your arrival (contact the person or ward you plan to visit). All names must be added to the list before 16:00 on weekdays and before 09:30 on weekends/holidays.
• We only allow one visitor per patient per day
• All visits are restricted to maximum one hour
• Remember to uphold basic anti-contamination rules - wash/sanitize your hands frequently and keep a minimum of 1 meter distance to the person you're visiting and others you encounter during your stay at the hospital
• Visiting hours are:
• Monday-Friday: 16:30-19.30
• Saturday-Sunday: 10:00-14:00 and 17:00-19:00
• Visitors are not allowed into the hospital if they
• have been abroad within the last ten days
• have been in contact with a person with confirmed covid-19 (coronavirus diasease) within the last ten days
• have had a fever, cough, shortness of breath, sore throat, diarrhea or stomach pain within the last ten days 

Companions

If a patient needs to be escorted/accompanied by a family member or others during their stay at the hospital, these persons are not considered visitors and some of the above visitation rules do not apply.  The following persons are allowed to be escorted by a companion

• children (under 18)
• patients with communication or language difficulties
• patients in the final stage of life
• patients who need a companion in order to go through with their treatment

Please call the patient's ward/department in order to establish whether or not you can come as a companion.

Companions are allowed to participate in consultations or to ask questions via telephone. Patients may also record consultations for later use.

Companions must observe basic anti-contamiation rules: wash/sanitize hands frequently and keep a one meter distance. Also , companions must

• not have been abroad within the last ten days
• not have been in contact with a person with confirmed covid-19 (coronavirus diasease) within the last ten days
• not have had a fever, cough, shortness of breath, sore throat, diarrhea or stomach pain within the last ten days 

Please answer the phone when we call you

The hospital often needs to contact patients by phone in order to give important information and reschedule appointments. We often call from different phone numbers, and leave a voicemail (if this is possible) if we can’t get through.

Frequently Asked Questions

Can I get a sick leave if I have to be in quarantine?

You have the right to sick leave if a doctor decides that you must be kept isolated because you might be infected with the coronavirus. More information on NAV’s website (in Norwegian).

What should I do to prevent infection?

Wash your hands. Cough into a tissue or your bent elbow. Wash your hands afterwards.

Is the infection dangerous?

The new coronavirus causes respiratory infection that can range from mild symptoms to more severe illness. The symptoms resemble those of colds and influenza. You can find more advice and information on the Norwegian Institute for Public Health’s website.

What are the symptoms?

Cough, difficulty breathing, and fever.

What should I do if I develop symptoms?

Stay at home. Contact your GP (fastlege) by phone.

About the corona situation

The Norwegian Directorate of Health:

Corona (information in English)

Helsenorge

Coronavirus disease - information

The Norwegian Institute for Public Health:

Coronavirus disease - advice and information
Advice for people in home quarantine
Advice for patients isolated at home with coronavirus

WHO:

Coronavirus disease (covid-19) outbreak - information

Information about the coronavirus (available in multiple languages)

General information about coronavirus in several languages (The Norwegian Institute for Public Health)
Questions and answers about coronavirus  (The Norwegian Institute for Public Health)
Home quarantine and home isolation (The Norwegian Institute for Public Health)
Information about the coronavirus (The municipality of Oslo)      

Contact

Switchboard

+47 915 02770

Corporate e-mail

post@ous-hf.no

Press enquiries

Please contact the PR-department service phone on
+ 47 992 16550
E-mail: post.kommunikasjon@ous-hf.no

CEOs Office

Postal address:
P. O. Box 4950 Nydalen
N-0424 Oslo
Norway

The hospitals

About the hospital

International level

We carry out advanced patient treatment, research and trial treatments, give advice and provide education on international levels. The hospital is Scandinavia’s largest and we each year carry out more than 1.2 million patient treatments. Oslo University Hospital is responsible for approximately 50 percent of all medical and healthcare research conducted at Norwegian hospitals and is a significant role player within the education of a large variety of health care personnel. We are an emergency hospital for East and Southern Norway and have national emergency assignments. The hospital is furthermore responsible for ambulance services, the 113 emergency calls service (equivalent to 911), air ambulance and patient transportation in Oslo and the County of Akershus.

Fourteen divisions

Oslo University Hospital consists of fourteen medical divisions in addition to the central unit Oslo Hospital Services, which provides non-medical services to the rest of the hospital. More than 20,000 employees are engaged with activities at more than 40 different locations. The hospital is owned by the South-Eastern Regional Health Authority and consists of the former health trusts of Aker University Hospital, Rikshospitalet University Hospital and Ullevål University Hospital.

The way ahead

Merging the former health trusts of Aker University Hospital, Rikshospitalet University Hospital and Ullevål University Hospital to the new trust of Oslo University Hospital, has brought together professional environments from each unit, thus providing patients with services which are even better adapted to their needs.

Brought together in joint premises

The hospital has had a joint management since January 2010. We are now working to offer patients unified geographic services. The local hospital activities will in due time be assembled in Ullevål hospital, while most of the regional and national assignments will be brought together in Rikshospitalet within existing and new buildings. The number of patients in the hospital’s catchment area was reduced by approximately 170,000 in 2011. These patients are served by Akershus University Hospital and the new health trust Vestre Viken. The next natural step for us is to bring our services together in joint premises.

Good patient care pathway

The way we have decided to organise our hospital is based on good patient care pathways. Oslo University Hospital is to provide comprehensive and coherent patient treatment services to every patient all the way from theirhome to the hospital and back again.The aim of our new hospital is to create a well functioning and efficient local hospital, to strengthen highly specialised medicine, conduct research and provide education and innovation on international levels which together makes the hospital attractive for patients as well as professionals.  

Research

A major part of the total medical research carried out at Norwegian medical centres is performed at Oslo University Hospital. This is the result of the hospital’s general research strategy and its extensive international and national network cooperation.

In this way, the medical centre complies with the requirements of its owner and patients relating to its role as national reference hospital, responsible for introducing and developing new medical examination methods, treatment methods and follow-ups. Research that supports prioritised areas of commitment will also safeguard the operation and development of national and multi-regional assignments, as well as the functions of the medical resource centres.

About health, rights and online self-service solutions

On thes pages we have selected a variety of information for our English speaking users. Amongst these you will find information about health, rights and our online self-service solutions.

Go to helsenorge.no 

Whistleblowing

Oslo University Hospital has established a dedicated email address for employees or others (partners, suppliers, patients, ect) who wish to alert of unethical, illegal or unwanted practices or episodes within our organization. This email account is intended to make whistleblowing safe and easy to do within our organization.

Read about whisteblowing at Oslo University Hospital and find contactinformation

Work and education

Read about work and education at Oslo University Hospital